How can we help you?

What do I need to do to ask for maintenance support?

All maintenance requests, whatever the type, must be reported through the DoveVivo App through the "Services" section.
For each type of problem, we already provide you with procedures that you can carry out independently and without any specific expertise, in order to speed up the resolution (just click on the red question mark on the right of the selected problem).
If it is not possible to solve the problem on your own, we ask you to make preliminary checks and take pictures to help us better understand the entity of the problem and to intervene as quickly as possible.
If you need assistance for urgent reasons during the closing hours of your DoveVivo office, you can contact us at the number +39 02 36697390 active for emergencies 24 hours a day.