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What do I do if the internet does not work?

We provide internet connection in all our homes. To quickly resolve any issues with the functioning of the broadband line, please contact the telephony operator direct. They will ask you to go through a series of procedures on the modem. Unfortunately, DoveVivo cannot intervene itself as this would only increase the length of the service outage.
To contact the telephony operator providing the internet connection, please follow the instructions on the DoveVivo App in the Maintenance submenu under the Me and MyHome menu.
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SEE ALL THE QUESTIONS IN THE SECTION MAINTENANCE
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