What do I need to do to ask for maintenance support?
All maintenance requests, regardless of type, must be reported via the DoveVivo App in the Maintenance section of "The House and Me" menu.
Whatever kind of problem, we already provide you with procedures to follow independently without any specific expertise so that you can solve them as speedily as possible. If you cannot solve the problem yourself, we would ask you to make preliminary checks and photographs to help us understand its size and nature and take action as quickly as possible.
If you need assistance for anything serious outside DoveVivo office hours, please contact the 24-hour emergency number shown in the DoveVivo App in Contacts section within the "Communications" menu.
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