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What should I pay upon check-in?
At the time of check-in you will be asked for the receipts of payments due in the estimate, specifically the payment of:
- the advance deposit;
- the security deposit;
- first month's rent;
- stamp duty and registration of the contract;
We inform you that during check-in it will not be possible to pay in cash as our operators are not authorized to collect and transport them.
For more information you can check here which documents are required at check-in and here the details relating to stamp duties and contract registration.
- the advance deposit;
- the security deposit;
- first month's rent;
- stamp duty and registration of the contract;
We inform you that during check-in it will not be possible to pay in cash as our operators are not authorized to collect and transport them.
For more information you can check here which documents are required at check-in and here the details relating to stamp duties and contract registration.
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How is my commitment deposit used?
The commitment deposit will be deducted from the security deposit if you proceed with the signing of the lease. In the event that you do not proceed, for any reason, with the signing of the lease in the agreed terms (including the non-delivery of the residence permit for non-EU citizens), the commitment deposit will be retained by DoveVivo.
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What's the difference between quotation and invoice?
The quotation is the statement of payments that is sent to you at the time of booking together with the contract. The quotation includes the due dates for the payments that you will have to make (the amount of the deposit paid to reserve the room will be "already paid").
The invoice, on the other hand, is the official document with the reference number. The first invoice will also show the payments already made at the time of booking and/or check-in (already paid).
The invoice, on the other hand, is the official document with the reference number. The first invoice will also show the payments already made at the time of booking and/or check-in (already paid).
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Are the details of my credit card saved?
The credit card you entered upon booking will only be used for the withdrawal of the commitment deposit. The data will not be saved on our systems.
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