How can we help you?
House and Room
Can I check the room before signing the contract?2286 have viewed this question - 32 consider it usefulIf you prefer to see the room before booking it, you can request an appointment by clicking on the Book Your Visit button on the page of the room you are interested in. Select the most convenient day and time…Discover more >
What do I need for living in the house?2647 have viewed this question - 33 consider it usefulWe will make sure that the only thing you need to be concerned about is how to enjoy living in your new home. That's why our houses are fully furnished and equipped with everything you need, both for cooking (pots…Discover more >
What are the dimensions of my bed?2243 have viewed this question - 19 consider it usefulOur rooms are furnished with double or single beds, whose sizes are 160x200 cm (double bed) or 90x200 cm (single bed) respectively. You can see the bed sizes on the page of the room you are interested in on our…Discover more >
What happens if I find that there are some things wrong with the room when I first enter it?2194 have viewed this question - 22 consider it usefulThe room you are going to occupy will have been checked, tidied and cleaned just before you go in. The equipment and state of the room always reflect our high-quality standards. However, if when you arrive you find any issues…Discover more >
Can I leave-send parcels in-from the apartment before I check in?2161 have viewed this question - 13 consider it usefulFor security reasons, access to the apartment and therefore to your room is only allowed after check-in…Discover more >
SEE ALL THE QUESTIONS IN THE SECTION CHECK-IN
- What should I pay upon check-in?
- Can I check the room before signing the contract?
- What documents should I bring for check-in?
- How do I book my check-in?
- How is my commitment deposit used?
- What do I need for living in the house?
- How do I get my Italian Tax ID number?
- Where and when can I check in?
- What's the difference between quotation and invoice?
- How do I apply for a residence permit?
- What happens if I'm running late?
- What are the dimensions of my bed?
- Are the details of my credit card saved?
- What happens if I find that there are some things wrong with the room when I first enter it?
- What happens if I don't have all the required documents at check-in?
- If I can't come to check-in personally, can I have someone else check in for me?
- Can I leave-send parcels in-from the apartment before I check in?