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What documents should I bring for check-in?

If you are an Italian or European citizen, you will need to present the following documents during your check-in:

- Identity document
- Italian Tax ID
- Receipts for all payments required for check-in (commitment deposit, security deposit and first instalment)

If you are not sure that your country of origin is part of the Schengen Agreement and want to make sure that you have the necessary documents with you, you can consult the following link: http://vistoperitalia.esteri.it/home.aspx#BMSommario

If you are a citizen from a non-European country or not part of the Schengen Agreement on Free Movement, you will need to submit the following documents:

- Passport
- Visa (where necessary)
- Residence permit or residence permit application
- Italian Tax ID
- Receipts for all payments required for check-in (commitment deposit, security deposit and first instalment)

The only valid and accepted Italian Tax ID is the one issued by the Revenue Agency, any other Italian Tax ID issued by websites not accredited by the latter won't be accepted.
For further information you can also check the questions "How do I get the Italian Tax ID?" and "How do I apply for a residence permit?" from the list below

How do I get my Italian Tax ID number?

The Italian Tax ID is a unique identification code assigned, for tax purposes, to every Italian or foreign citizen and is mandatory in order to rent a room or property.
To obtain your Italian Tax ID, you can choose from the following options:

1- Italian Embassy in your country
You can apply for the Italian Tax ID by going in person to the Italian embassy or by requesting it online on the website of the embassies which provide this service.

2- At the Italian Revenue Agency
You can go to the office of the Italian Revenue Agency nearest you with an identity card/passport and visa/residence permit (if necessary) and apply for it. The document is issued on the spot and is totally free. 

3- You can delegate DoveVivo to request it for you
DoveVivo will take care of everything using a proxy signed by you at check-in for a supplementary charge of €60.

The only valid and accepted Italian Tax ID is the one issued by the Revenue Agency, any other Italian Tax ID issued by websites not accredited by the latter won't be accepted.

How do I apply for a residence permit?

What happens if I don't have all the required documents at check-in?

Our contracts are registered at the Italian Revenue Agency as a matter of course, and therefore, in the absence of all the required documentation, we will unfortunately not be able to give you the keys to the apartment. Please check in advance that you have all the documents with you and if you have any questions see the question What documents should I bring for check-in?