Where and when can I check in?
Check-in takes place directly in the apartment with one of our operators who will show you the house and the room you have booked. During check-in, you will sign the contract receive your new house keys.
You can check-in at the these times, depending on the city where you have decided to rent your room:
- Milan, Bologna, Rome and Turin: from Monday to Sunday from 3 pm to 8.30 pm
- Padua, Trento: from Monday to Friday from 2.30 pm to 5.30 pm
- Florence: from Monday to Friday from 3 pm to 5.30 pm
If you have booked a room in the city of Como and in order to arrange your check-in, we kindly ask you to get in touch with us by calling +39 02 3669 7390 or contact us using the contact form below by clicking on "No" at the question "Was this article helpful?".
Check-in takes place by appointment only, it is not possible to check-in without a previously confirmed appointment.
We inform you that, in order to guarantee greater availability and ensure the cleaning of your room, it is necessary to book the check-in at least 48 hours in advance. The appointment is considered confirmed once you receive a confirmation email.
For any delay or problem encountered on the day of your check-in, please contact us immediately on +39 02 3669 7390. We will do our best to guarantee your check-in into the apartment anyway.
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